CHELSEA INDUSTRIAL CO., LTD Privacy Policy

CHELSEA INDUSTRIAL CO., LTD (hereinafter referred to as "we", website: cicmfg.com, contact email: partner@cicmfg.com) is a UK-based women's clothing design and sales company. We strictly comply with the EU General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) and relevant UK laws, respecting and protecting your personal data privacy. This policy briefly explains how we process your personal data and your related rights.

By visiting our website, purchasing products, or using our services, you agree to this policy; if you do not agree, please stop using our services.

I. Scope of Application

This policy applies to all your activities related to us, including visiting cicmfg.com, purchasing women's clothing, contacting customer service, registering as a member, etc., but does not apply to the processing of personal data from third-party platforms (such as payment and logistics).

II. Personal Data We Collect

We adhere to the principles of "legality, necessity, and transparency," collecting only the data necessary to achieve our business goals. We do not collect irrelevant information or proactively collect sensitive personal data as defined by the GDPR.

• Required Data: Name, contact information, shipping address, order and transaction information (used for transaction completion, delivery, and after-sales service);
• Optional Data: Browsing history, consumption preferences (used for personalized recommendations, requiring your consent), membership information (used for membership services);
• Collection Methods: You submit actively, the official website collects automatically (without identifying personal identity), or third parties provide data with your consent.

III. Purpose of Data Processing

1. Contract Fulfillment: Processing order and delivery data to complete transactions and provide after-sales service;
2. Obtaining Your Consent: Pushing new product and promotional information and personalized recommendations (consent can be withdrawn at any time);
3. Compliance with Legal Obligations: Retaining order and transaction data (compliant with tax and consumer protection requirements);
4. Service Optimization: De-identifying browsing and behavioral data for website optimization and product design.

IV. Data Storage and Protection

• Storage Location: Servers are located within the EU; for cross-border transfers, strict compliance with Articles 48-50 of the GDPR will be ensured to guarantee data security.
• Storage Period: Order transaction data will be retained for at least 5 years, and browsing data (unde-identified) will be retained for no more than 1 year, deleted promptly after the purpose is achieved.
• Security Protection: Encryption, firewalls, data backup, and other technologies and management measures will be employed to prevent data leakage, tampering, and loss.

V. Your Rights

You have the right to inquire about, correct, or delete your personal data, withdraw your consent to data use, and request us to restrict or cease data processing. To exercise these rights, please contact us at partner@cicmfg.com, and we will respond promptly.

VI. Contact Information

If you have any questions, complaints, or needs regarding personal data processing, please contact us:

We may revise this policy according to GDPR updates and business adjustments, and the revised version will be published on our website.